Saturday, 24 March 2012

Talk2Globe is a joke. RANT!


Are you kidding me? DON'T!

March 21, around 3 pm. I went to Globe Business Center SM San Lazaro to have a SIM replacement. Why? Because there's still no current solution for BB 4.11.08 so I decided I'll just use the spare phone here so I'll be a little bit more useful. And easier to contact. The problem is iPhone 4's SIM is not the same size as the normal SIM and the spare phone here has the normal SIM tray. I can't be bothered changing my number. It's too much to ask. I don't want to inform my friends/colleagues that I'll be using a temporary number because you know. PEOPLE ARE LAZY SOMETIMES.

The lady there was nice and all that. I didn't have to pay for anything and she told me that the activation should take within 1-2 hours. ALL GOOD. I went home and kind of only remembered to put the SIM about 5 hours after. It doesn't have a SIGNAL. GREAT! I then thought that maybe time starts after you insert it and all that stuff. So I waited some more.

I tweeted Talk2globe and I DIDN'T GET ANYTHING FROM THEM.


Apparently, PEOPLE HAVING DIFFICULTY IN SLOW CONNECTION IS MORE IMPORTANT THAN THOSE WHO DOESN'T HAVE ANY CONNECTION.


SO ANNOYING.

If you thought this is where it all ends. NOPE! I've also tried chatting with  more or less 10 "AGENTS" that claimed they'll update and whatever my concern to the GLOBE CENTER and all that but guess what happened? NOTHING!

ANNOYING! ANNOYING! ANNOYING!

2 comments:

  1. Gosh! I can feel you! Kinukulit ko sila for almost a month now to fix the fluctuating signal in my area. Puro lang sila promise. Nothing really happens. There was a time when I talked with their live agent regarding the network activity in my area. The first agent I talked to said that there was ongoing network activity in my area which apparently affects my connection. She said they would update my account and that when I receive the confirmation message, I should restart my phone. I did receive a message from them. I restarted my phone but the connection was still not OK. So I connected again to their live chat service. The second agent I encountered asked for my location. He then confirmed that there is NO NETWORK PROBLEM in my area. I pointed out the inconsistency and even sent him the message from the first agent (the one saying that there is network activity in my area). Lo and behold! The next response I got from him was "Thank you for using Talk2Globe etc." meaning to say he cut off the session.

    ReplyDelete
    Replies
    1. Totally! I actually just changed my number. Can't be bothered dealing with "agents" for the nth time. At least nga ikaw may nareceive na message. Pero...okay na nga lang haha.

      Delete

You can always tell me what you think by leaving a comment! :) And may the odds be ever in your favor.