SHIKIMIKIE: Call Centre
Showing posts with label Call Centre. Show all posts
Showing posts with label Call Centre. Show all posts

Sunday, 29 January 2012

Call Center experience. Not so good.

January 29, 2012 0
Call Center experience. Not so good.
Call center is an in demand job in the Philippines. It is hard at first but you will get used to it the next day. That fast! Who will not be able to learn that fast when you will make a hundred or more calls a day right? You'll do good. I have been there only for a month but it gave me the experience of a lifetime. HEAVY! I met people who are nice,  funny and friendly along the way. I met great trainers, team leaders and supervisors who...

Monday, 23 January 2012

How important is a “thank you”?

January 23, 2012 0
How important is a “thank you”?
I cannot stress enough its importance, that is how important it is for me. I had this experience when I was still in the Call Center and it really drove me crazy for a second. I did someone a favor (closed the deal for him) and he did not even bother to say “thank you” voluntarily? Ha! I was waiting for it and initiated that he should say “thank you” and yeah he said “thanks”. A lame kind of “thanks” but anyways, it happened. Forgiven not forgotten. It...